2018 Seorak Granfondo

2018. 5. 12 / Sangnam-myeon, Inje-gun, Sangnam Sport Park

information for inquiry

Individual Group

FAQ

1. When can I check my participant's record?

Confirmation of the participant's record can be done within 24 hours after the end of the competition.
The record will be mailed to you within 30 days of the conclusion of the competition.
If you are an individual, your address will be mailed to the address of your name.
If you change your address, please contact the Conference Secretariat (031-821-9949)

2. What are the costumes and what do you bring?

There is no restriction on the dress, and it is possible for the participant to dress in a comfortable manner.
All you have to bring is a chip for numbers and records.
You can simply attach the number plate to the QR and the record measurement chip to the QR.

3. About the operation of the warehouse

On the day of the competition, there is a luggage storage room where you can leave the changing room and supplies at the meeting place.
After changing clothes in the dressing room, put the clothes in the storage bag in front of the dressing room and store the items in the storage room.
(Sticker distribution when storing goods)
When you find the item, you can find it immediately by showing the storage sticker you have given.
However, valuables can not be kept, and organizers are not responsible for any loss.

4. To edit the participant's personal information

Modification of participant's personal information is available only to the administrator.
You can contact the secretariat at 031-821-9949to make changes.
Thank you.

5. Can I cancel or refund my application?

If you cancel your participation due to personal reasons after applying for the participation, you can apply for a refund only within the period of the refund,
We will refund the remaining costs except for the card and bank charges.
After the refund period, all production orders have been completed and no refunds are available.
Refund Period: Refund within 2 weeks after refund period
Refund amount : At the time of payment - 10% of participation fee
When transferring money without bank transfer - The balance other than the transfer fee
No refund will be given after the refund period.

6. I have deposited the participation fee for two people under one name. What should I do?

If you have deposited more than one participant fee per person, please fill in the participant's name (name, resident registration number)
Please let us know at the Secretariat (031-821-9949)and we will process it.

※ How to apply for a group of 2 or more applicants

1. Please download the group application Excel form in the notice.

 

2. Please send the completed Excel form to the e-mail address (wizrun@naver.com) after 10:00 am on the registration day.

 

3. Please bank transfer the participation fee of all.   When bank transfer, make sure the sender name as the top line listed on the Excel form.(leader of the group) 

If you fail to do so, your application will be canceled.

 

4. We will notify you about registration confirm and the notice by SMS.

 

 

Must read !!!

 

Pay by credit card  are not allowed in case of group application by e-mails.

If you want to pay by credit card in case of group application, please pay by credit card at the homepage after 10:00 am registration day.

You need to add all the group members one by one directly on the homepage [REGISTRATION/CHECK]-[GROUP] menu and proceed pay with credit card after installing the module.


※ Please be fully aware of the application process, and the applicant will be held responsible for any problems caused by unawareness.

 

Thank you.